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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Garza

August 11, 2026

5  out of  5
rating by Jessica Garza
"Amazing service! I had such a wonderful experience getting new insurance for my car. Joselyn was incredibly responsive and attentive, making everything so smooth and easy 🙌🏼"
We responded:
"Thank you for your review! We’re happy to hear you had a great experience with Joselyn while setting up your new car insurance. We appreciate you choosing us!"
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N Y

August 11, 2026

5  out of  5
rating by N Y
"I went looking for a competitive premiums for car and home insurance. Being an older female and not well versed on exactly what each option of coverage actually is, I was apprehensive about selecting what coverage I actually needed. A young man name Jagr at Torrez State Farm took his time and explained each option thoroughly to me to be able to make an informed decision. I never felt rushed and got what I came for…. a competitive premium and much better understanding of what my policy was going to cover. Thank you Jagr."
We responded:
"Thank you for your review! We’re glad Jagr took the time to explain your car and home coverage options clearly. We appreciate your trust and are happy you found a home here with us!"
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Naresh Gupta

August 6, 2026

5  out of  5
rating by Naresh Gupta
"Rick and his team is very helpful."
We responded:
"We're happy to have you with us! Thank you for your trust!"
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Eisengauer The Critical

July 30, 2026

5  out of  5
rating by Eisengauer The Critical
"I needed auto insurance fast. And my man Jagr, had my back as soon as I called. He also set up my renters insurance after i cancelled with some scammer company."
We responded:
"We’re glad we could help you get auto insurance quickly. It’s great to hear Jagr was there right away and made the process smooth—thank you for choosing us!"
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Chris Irvin

July 29, 2026

5  out of  5
rating by Chris Irvin
"saved me 150 per month 1800 a year. Great service."
We responded:
"Thank you for sharing! We’re glad you received great service, and we appreciate your trust!"
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Toy Smith

July 24, 2026

5  out of  5
rating by Toy Smith
"Quick and easy and Jagr and Eric were very helpful to my car insurance needs."
We responded:
"Thanks for the great review! We appreciate your trust!"
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Jay

July 24, 2026

5  out of  5
rating by Jay
"Joselyn was super sweet and helpful with assisting me on getting an auto insurance rate and getting an amazing rate. Ended up switching over and don’t regret it. Thank you so much!"
We responded:
"Thank you for your kind words! We’re glad Joselyn was able to help you find coverage that fits your needs and that you’re happy with the outcome. We appreciate you choosing us—welcome aboard!"
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Veronica Rendon

July 22, 2026

5  out of  5
rating by Veronica Rendon
"Joselyn was extremely helpful when I was exploring my options for switching car insurance. She answered all the questions I had and worked with my schedule for all the call backs and setting me up. She ended up saving me over $100 on a car insurance policy and even added a life insurance policy on top of it. Really enjoyed actually being able to talk and connect to a person. Highly recommend her and the whole team."
We responded:
"Thank you for taking the time to share your experience! We’re so glad Joselyn could guide you through the switch, answer every question, and coordinate with your availability. It’s also great to hear you found meaningful savings and that you were able to add life coverage as well.
We truly appreciate your recommendation of Joselyn and our team—thanks again for choosing us!"
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Jeremy Vasquez

July 20, 2026

5  out of  5
rating by Jeremy Vasquez
"Joselyn was such a huge help in my journey in finding the perfect auto insurance. She was able answer any questions I had and gave great detail on the policy."
We responded:
"We appreciate you taking the time to share your experience! It’s great to hear Joselyn was able to answer your questions and walk you through the details so you could feel confident in your auto insurance choice. If you need any support down the road, we’re here to help!"
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Mayra De La Garza

July 20, 2026

5  out of  5
rating by Mayra De La Garza
"I had a great experience with my State Farm agent, Jager. He was attentive, took the time to answer all of my questions, and worked hard to find me the best coverage at the best price. I truly appreciated his professionalism, honesty, and excellent customer service. I highly recommend him to anyone looking for an insurance agent who genuinely cares about helping their clients."
We responded:
"Thanks so much for your kind review! We’re glad to hear you felt supported throughout the process and that our team helped you find coverage that fits your needs. Jager was especially happy to know his efforts made a positive impact.

If you ever need anything—questions, updates, or policy support—please don’t hesitate to reach out!"
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tiffany W.

July 15, 2026

5  out of  5
rating by tiffany W.
"Jagr with Torres State Farm has been accommodate, thorough, efficient, and available. I’m excited to be coming back to State Farm and to have Jagr as my Agent!!"
We responded:
"We're glad you're back! Thank you!"
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Rory Washington

July 15, 2026

5  out of  5
rating by Rory Washington
"Jager's service was great and he helped make sure we had everything we asked for"
We responded:
"We are glad that Jagr was able to help you with everything you needed! Thank you for your support!"
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Alma Rodriguez

July 14, 2026

5  out of  5
rating by Alma Rodriguez
"Thank you!!"
We responded:
"Thank you for your 5-star review!"
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Isabella Verdugo

July 14, 2026

5  out of  5
rating by Isabella Verdugo
"Jagr is super kind and a great agent! He was able to assist me with getting an insurance quote and getting it set up for a vehicle i just purchased and was on it about everything. Super thankful for him and would definitely recommend him as an agent !"
We responded:
"We are so happy that Jagr was able to assist you. Know that all of us here at Rick Torres State Farm will be here to help whenever you need us!"
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Chris Gonzales

July 13, 2026

5  out of  5
rating by Chris Gonzales
"Jagr was patient, personable and a pleasant person to work with."
We responded:
"We're glad to hear that Jagr was able to provide excellent service. Thank you for your support!"
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Melanie Nakazawa

July 10, 2026

5  out of  5
rating by Melanie Nakazawa
"Agent was very efficient and easy to talk to. No issues with making new policies and for good price."
We responded:
"Thank you! We appreciate your trust!"
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Jonah Velasco

July 10, 2026

5  out of  5
rating by Jonah Velasco
"Joselyn Did a amazing Job getting me the cheapest rate possible be every competitor by $50 plus highly recommend"
We responded:
"Thank you so much for the amazing review! We’re glad Joselyn was able to help you secure the best rate and we truly appreciate your recommendation!"
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Moises Perez

July 2, 2026

5  out of  5
rating by Moises Perez
"Joselyn made getting insurance easy, helping me get better prices than my previous provider, and also getting in touch afterwards to see if everything was good after. Good service, would recommend."
We responded:
"Thank you for the wonderful review! We’re so glad Joselyn was able to help you find better options and that you felt supported after the purchase. We truly appreciate your recommendation!"
Profile photo of Marjorie Rita Hobbs

Marjorie Rita Hobbs

June 25, 2026

5  out of  5
rating by Marjorie Rita Hobbs
"Jagr was bulldog tenacious, attentive ,police but professional at n helping me get the Best coverage at a reasonable cost.?"
We responded:
"Thank you for the great review! We’re so happy Jagr was able to help you secure the coverage you needed at a price that made sense. We truly appreciate your trust."
Profile photo of Celine Estrada

Celine Estrada

June 25, 2026

5  out of  5
rating by Celine Estrada
"I had the pleasure of working with Joselyn, and I can’t recommend her enough! She is incredibly knowledgeable, professional, and always takes the time to make sure everything is explained clearly. Insurance can be overwhelming, but Joselyn makes the process easy and stress-free. She genuinely cares about helping her clients find the best coverage for their needs and goes above and beyond to provide excellent service. If you’re looking for someone trustworthy, responsive, and friendly, Joselyn is the person to call!"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that Joselyn made the process clear and stress-free for you—your feedback means a lot to her and our team."
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Brock Zamarripa

June 24, 2026

5  out of  5
rating by Brock Zamarripa
"I had a great experience working with Joselyn Zapata for my auto insurance. She was incredibly helpful and patient throughout the entire process, taking the time to walk me through my options so I fully understood the coverage I was getting.

Joselyn made what can often be a confusing and stressful process feel simple and straightforward. She helped me find a policy that fit both my needs and budget.

Her professionalism and dedication to making sure I felt informed and confident in my decision really stood out. I would absolutely recommend Joselyn to anyone looking for auto insurance!"
We responded:
"Thank you for the kind words, Brock! Know that all of us at Rick Torres State Farm will be here for you whenever you need us!"
Profile photo of Jun Ragay

Jun Ragay

June 24, 2026

5  out of  5
rating by Jun Ragay
"I would like to express my sincere appreciation to Joselyn for the exceptional service she provided during our transition from USAA to State Farm. After being with USAA since 1992, changing insurance providers was not a decision we took lightly. Joselyn made the entire process smooth, stress-free, and easy to understand.

She was knowledgeable, patient, professional, and always available to answer our questions. She took the time to explain our coverage options, ensured we received the best value for our needs, and guided us through every step of the transition with genuine care and attention to detail.

What stood out most was her commitment to customer service and her willingness to go above and beyond to make sure we felt comfortable and confident with our decision. Thanks to her support, we are very pleased with our move to State Farm.

Joselyn is a tremendous asset to State Farm, and I highly recommend her to anyone looking for an insurance agent who truly puts her clients first.

After more than 30 years with our previous insurer, earning our trust was no small task. Joselyn exceeded our expectations and made us feel like valued customers from day one.

Thank you, Joselyn, for your outstanding service and dedication."
We responded:
"Thank you for your kind review! We’re glad Joselyn made your transition from USAA to State Farm smooth, clear, and stress-free. We truly appreciate your trust and recommendation!"
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Casey Montejano

June 22, 2026

5  out of  5
rating by Casey Montejano
"I spoke with Jocelyn regarding some insurance issues I was having, and she was absolutely amazing. I needed insurance coverage for a vehicle in a different state, and she guided me through every step of the process. She was very professional, knowledgeable, and patient, taking the time to answer all of my questions and address every concern I had. Her excellent customer service made the entire experience smooth and stress-free. I truly appreciate all of her help and would highly recommend working with her."
We responded:
"Thanks for your review! We’re glad Jocelyn helped you through your out-of-state coverage with confidence and ease. We truly appreciate your recommendation."
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Tanner Clemons

June 22, 2026

5  out of  5
rating by Tanner Clemons
"The people in the office were very personable and easy to reach on the phone. They were patient with explaining the details of my policy."
We responded:
"Thank you for your review! We’re glad you found our team friendly, responsive, and willing to walk you through your policy details clearly. We appreciate your trust and support!"
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Victoria saldivar

June 22, 2026

5  out of  5
rating by Victoria saldivar
"Jagr helped me get auto insurance and he was so helpful, professional, and definitely gave me the best deal possible for my dad and I! The whole process was stress free and he really took the time to explain everything to me. I would definitely recommend his services!"
We responded:
"Thank you so much for your kind review! We’re thrilled Jagr made the process stress-free and found the best deal for you and your dad. We truly appreciate your recommendation!"